Superb is committed to all our customers:

All the materials ordered from our company, if there is any quality problem during the warranty, please follow the RMA (Return Material Authorization) process, so that we can provide a suitable solution for you on time.
If you have any doubt for the material that we provide, please contact your salesman and provide the following documents:

1.Proforma invoice(P/I), so that we can check the detailed information about your doubted materials as soon as possible.

2.Please send us quality inspection report through email or fax, so that we can contact the related factory on time to find out the problem and get rid of potential risks.

3.Superb promise to deal with customer's  RMA request within 24 hours.

4. New&original sample of the doubted material should be provide by customer for sample test, Superb will give the sample to original factory or authorized inspection institutions to analyze and find the problem in expect to dealing with potential quality risks better.